About Toys R Us
** Important notice 12/3/2018 **
ToysRUs has unfortunately gone into administration and is currently selling off stock. Administrators have been appointed and are working to find a permanent solution.
It is not yet clear whether some, or all ToysRUs stores in the UK will close permanently.
Moorfields Advisory has been appointed administrators to ToysRUs.
Giftcards were being honoured in stores up until 11/3/2018. Unfortunately, the administrators have announced that gift cards will no longer be accepted in store. Gift card holders are technically unsecured creditors of Toys R Us and should contact the administrators,
Arron Kendall and Simon Thomas of Moorfields Advisory Limited, 88 Wood Street, London, EC2V 7QF to register a claim. Gift card holders are advised that there may not be sufficient funds at the end of the administration period to pay all or any of their claims.
Toys R Us is the UK’s largest toystore chain and part of the World’s biggest toystore company – Toys R Us has over 1500 stores worldwide.
Founded as Children’s Supermart in the US, Toys R Us has an official mascot – Geoffrey the Giraffe who was formally called Dr. G. Raffe. Anyhow, as all good children know: Soon after bedtime, when dark night-time falls, Geoffrey and helpers stock up all the shelves, From ceiling to floor, books, board games and bikes, Teddies, puppets and dolls, Beds, spaceships and trikes….
Where can I check my Toys R Us Gift card balance?
You can call ToysRUs on Freephone 0800 051 8922 and press option ‘4’ to check a giftcard balance.
You can hand over the card at any ToysRUs store at the till and the member of staff can get the balance for you.
Where can I spend my ToysRUs Gift Card?
As you might expect, the ToysRUs giftcard is welcomed at all Toys R Us stores in the UK. It cannot be spent in ToysRUs stores abroad. The card is also welcomed in Babies R Us concessions within Toys R Us Stores, and welcome in any stand-alone Babies R Us stores.
Can Toys R Us gift cards be used at Babies R Us?
Yes, Toys R Us branded cards are welcome at Babies R Us stores, and likewise Babies R Us branded gift cards are welcomed at Toys R Us.