Administration update: Debenhams entered into administration and the Debenhams website has been sold to Boohoo. The new Debenhams website is a new legal entity and does not accept Debenhams gift cards. The Debenhams stores are now all permanently closed. Click here for further information.
If you have an active Debenhams gift card that has funds on it, you have the option to register a claim as a debtor of Debenhams in Administration for the value of that gift card. The easiest way to do this is to download and complete the proof of debt form (click here for it) and to email it to the administrators at Case-DebenhamsSuppliers@frpadvisory.com
Alternatively, you may print and post the form to: Department Stores Realisations Limited (in administration), C/O FRP Advisory Trading Limited, 110 Cannon Street, London EC4N 6EU
About Debenhams and Debenhams Gift Cards
Debenhams started from a single London store selling drapes in 1778, then called ‘Clark’s’. William Debenham joined as a partner in 1813. The store traded successfully and eventually renamed as Debenhams Limited in 1905. Debenhams expanded by opening new stores and acquiring other famous department store groups, including Browns of Chester. At one point Debenhams owned Harvey Nichol’s famous Knightsbridge store.
Where can I check my Debenhams gift card balance?
The Debenhams gift card balance enquiry has now been removed by Debenhams.
Where can I spend my Debenhams gift card?
Unfortunately it is no longer possible to spend a Debenhams gift card or voucher online or in-store as of 12/4/2021
Should you hold a valid Debenhams gift card, you have the option to complete their ‘Proof of debt’ form (you can download here from the Debenhams website and email it to the administrators at: DebenhamsSuppliers@frpadvisory.com
You may also print the form and post it to the appointed administrators at:
Debenhams Retail Limited (in administration), C/O FRP Advisory Trading Limited, 110 Cannon Street, London EC4N 6EU